Chester's Harley-Davidson, Mesa, Arizona Harley-Davidson Motorcycle Dealership

Chester's Harley-Davidson
922 S. Country Club Dr.
Mesa, AZ 85210
(480) 894-0404
(800) 831-0404

Testimonials

"I bought a new Sportster there in 09, I traded that in on a 2012 Super Glide , I would not buy from another dealer , 100% satisfied with CHESTERS HARLEY, friendly people throughout the business. Even met the owner, he had time to chat with me on my purchase! Great place to do business"

By: Barry San Tan Valley,AZ

"There are not enough words to express how happy I am with Chesters and my new bike. I have never ridden a motorcycle before in my life but always wanted to. My husband is an avid rider and bought his Ultra Limited from Chesters back in August. In one of my trips with him to Chesters I saw my dream bike. A white pearl Softail Classic. That was it, I was hooked and determined to learn to ride as I wanted that bike. My husband is about to deploy overseas and told me he would buy it for me when he returned. Roger (jokingly) told me to come see him once my husband left. Well I could not wait that long. Now we live 2 hours away (south of Tucson). So the weekend of October 15th we made the call up to Chesters and talked to Rick and Roger. Got the deal all set up and scheduled to put new pipes and airbox on. The following weekend we drove up to Chesters to sign the paper work. They had my new baby all ready for me and I could not stop smiling. The following weekend I took the riding class down in my area and started riding my new bike. These folks are the best!!! They have called and checked on me, to make sure I was happy and practicing on riding. I hope to get secure enough to ride up there soon and show them. My husband has bought a lot of bikes over the years and no where has anyone treated us like family until we met the gang at Chesters. I swear you go anywhere else in Arizona and you have made a big mistake. I never believed I would be finally riding a motorcycle let alone that beautiful Softail that I fell in love with. THANK YOU RICK, ROGER and KATHY... You guys are the best!!!!!"

By: Dorothy Sahuarita,AZ

"Im very happy with the service dept.They have done some things to my bike to increase the power and performence."

By: todd chandler,AZ

"This was the best new vehicle purchase I have ever done! Everyone was super helpful and knowledgeable ever step of the way.They stayed after hours on a Saturday,that's going above and beyond the norm,Thanks to all of you!"

By: aaron buckeye,AZ

"I would like to take this time to say a just a litte about this amazing dealership that were lucky to have here in Arizona. Over the years I have purchased at least fifteen to twenty new autos and motorcycles here in Arizona. I never have had the experience or the hospitality that I've recieved two times at Chester's Harley Davidson. There is not one dealer between all of the dealers I've ever worked with purchasing toys on wheels that even comes close to this one. It seems like every dealer here in Arizona is some sort of corporate dealer monopoly and only has one thing on their mind. "Be dishonest and get them for everything you can" My first experience at Chester's was awesome. From the sales guy Rick giving me the dealership tour, introducing me to pretty much the whole Chester's staff, never pushing me through the sale, to wanting me to do a few laps on the motorcycle safety course to make sure I got used to the bike before leaving with a big smile on my face. When I was looking for my first bike I didn't like any of the bikes on the showroom floor, so Rick took me back to the warehouse stock, brought five other ultra's out in the light and let me pick out the one I wanted. I live almost an hour away. When I got home that day from riding the bike home I got a call from Rick in sales to inform me that there was an oopsy and they forgot to install my gas cap when they filled my tank up. Rick felt so bad. Later that evening, A chester's employee dellivered that gas cap to me! I can't say enough about how this place goes out of there way just to make things right for the customer. During my second visit it was just the same. Called Roger in sales over the phone because I was low on time. Roger went out of his way to get the bike I wanted for me. He never pushed me through the sale even though the payments were going to me more than I wanted to pay each month. He even spoke with the general sales manager to get me the extra $500.00 instore credit put into the deal that was from a labor day special a week prior. They gave it to me. Everything that Roger told me over the phone was exactly what I read on the contract with nothing changed or hidden when I came in to finalize the deal. Then I went in to see Kathy at the finance desk. Wheat a pleasure. This nice lady really knows her stuff! Very friendly, explained everything in detail about the deal, to the extended warranty, to the prepaid maintenace program, to the extended HOG membership. Never once did she give me the feeling that all she cared about was me just buying these extras for my bike to make money. Everything was explained to me in major detail, professional manner and how I could take advantage of each program for my benefit. When I left that desk to bike delivery with Roger I felt as though I have a life long relationship with Chester's Harley Davidson. I would recommend anyone interested in purchasing a Harley Davidson Motorcycle to stop by this dealership first before going anywhere else. I can promise you'll have the same experience that I've had. I would also like to mention that Carlos in the Parts Department is a pleasure to work with. Great attitude, very knowledgeable, and always going out of his way to make sure you get the parts you need with never any sales push! Awesome dealership is all I have to say..."

By: Kelly Peoria,AZ

"Well not much on words, so I'll make this short, they dealed with me over the phone, try that some where else, yeah I thought so, got me on the bike that I wanted, not something else or some other color. If you want the best attention to detail in customer focus there is no need to look any futher than here at Chesters. Belive me I did, I made the drive from Tucson to buy my 2012 FLHTK,no regrets here,only that I didn't come 1 week earlier while getting the run around from people down here. Don't wait go here,if it's not what you think the deal should be, look at this way, you are buying a friend, thanks for all the help I got from Rick & Roger when I got there til I left completely 100% satisfied,where else would you find a Sales Manager and Assistant manager that will help you outside in the blistering heat load a bike in the back of a pickup. Buy Here!!!!!!! Ricky Helton Sahuarita Arizona"

By: Ricky Sahuarita,AZ

"I would like to give my greatest appreciation to Rick Sr. for his dedication and honesty to make feel like I belong to the Chester's family. I live in Sahuarita, just south of Tucson and the dealer here is not what I call family. So that is the reason I travel 134 miles one way to get great service. Thanks again to Rick Sr. and the Chester's family. Sincerely Dave Frank. "

By: Dave Sahuarita,AZ

"From the 1st time I called and spoke to Roger, I was told Chesters would make the entire process of going from potential customer to being a satisfied customer simple and easy. Living in Casa Grande I could not go back and forth to Mesa, Roger and the staff at Chesters made my experience both easy and economical. I very pleased I was able to make my purchase from Chesters."

By: Leon Casa Grande,AZ

"Roger was impeccable. His service continued a week after the sale taking me on a ride to make sure I was comfortable. Lola and the women in the sales department are perfect! And Mike taught the definitive Riders Edge class thoughtfully and professionally and withmore patience than I could have mustered! I visited six dealerships over the last two years and yours is the only one I will return to again and again! 10 Stars!!!!"

By: Zachary Phoenix,AZ

"Chester's is wonderful. When you walk in the door everyone makes you feel like you belong and are part of the family. I have purchased 8 bikes (6 from Chester's) and wouldn't think of going anywhere else! I have been in other dealerships and none of them can compare or compete with the customer service/sales staff/finance or motor clothes! "

By: Christina Mesa,AZ

"I wanted to give my kudos to Mike Hargrove, my Rider's Edge instructor. I have never driven a motorcycle and I decided to buy a bike for my leisure. I took the Riders Edge course and ranked 2nd in my class on driving. With that said, it was only through my Instructor's teaching that I did so well. He gave me the confidence I needed to be a better driver overall. Not only am I on the Highway's driving in rush hour traffic after 2 weeks of having my license, but I'm a better driver in my vehicle. Thank you Mike for being hard-nosed when it came to paying attention and respecting the bike. I have a whole new respect to driving as well as riding. My skillset and quick thinking is only by your years of experience and finding the patience to get me through. You Rock!!! di :-) p.s. I may not have bought my bike from you, but I will always take your classes!!"

By: Diane Gilbert,AZ

"A guy name Tim worked on the bike for me. All I can say is he knows his stuff Great job"

By: Anonymous ,XX

"I purchased 2 bikes from you guys, a 2000 heritage soft tail in aug 2009 and traded the bike in a month later for a 2010 heritage soft tail, the sales department was awesome. The sales woman bought me lunch with her own money and took care of me with both purchases! she made sure i had everything i needed! the parts department was great also, great customer service! between sales and parts service, chester's harley davidson was the only harley dealer i would spend money. i told every one about my experiences with chester's. a few months ago, i started having issues with the lighting on my bike, the front fender light was burning out, the selector switch on my tach was sticking and the left turn front lamp was burning out also. i can understand throwing parts at the bike the first time the light burns out, but the second and third time, you would think the tech or someone would say there is an issue here. the bike is still under warranty and the issue should be resolved before it starts coming out of my pocket. i bought and paid for a bike that was backed by harley davidson, if they didnt stand by the product they would not warranty the product. the bike is now going to spend a week in the shop, waiting on parts, and thats ok the problem is this is the third or fourth time the bike has been in the shop for this problem. another complaint is the fact that harley or chesters would not cover the cost of a rental bike. i have a 50 mile drive to work one way, the bike is my main means of transportation. this is rediculous. i bought a brand new motorcycle for this reason. and planned to buy a new bike when my 2 year factory warranty is up. i may need to look my options over. mike jackson was very helpful, the service manager seems courtious also but the gentleman i talked to today about the status of my bike has absolutely no personal skills. i tried to be as understanding as i could of the situation but with my mechanical background i can confidently say the service is unreal. i most likely would have been let go for turning out a customers machine that many times with the same problem. "

By: mike arizona city,AZ

"My name is Shortbus, Ive used Chesters for my parts and service now for awhile. My FLHTC lost main shaft clutch basket all of that area. Chesters did a great job getting me back on the road! I put 20,000 miles a year on this bike thanks to the Chesters team I rarely break down but when I do I can count on them to get me running again! If your looking for a dealership that gives a damn you bring your bike to them. They have my seal of approval. THANKS CHESTERS FOR ALL YOU DO FOR THE BUS!!!!!!!!!!!!! I didnt mean to forget Moto clothes. Best selection, BEST LOOKIN GIRLS TOO."

By: Shortbus Queen Creek,AZ

"I drove 2450 miles round trip to purchase a two tone 2011 FLHRC103 that my dealer in Houston said "Did not exist any where". Every one at Chester's was great and very kind especially Rick Sr. and Lola. Thank you !"

By: Noel Pearland,TX

"I recently took the Riders Course through the store and as I was very nervous getting on two wheels Mike and the staff made me feel really at ease and comfortable. The customer service is so inviting and they give you their full attention if that is what you want. I felt no pressure from the Salesman and the parts department saved us a couple hundred dollars by suggesting we replace a certain part first before we looked into getting it serviced. I feel at home in your store and when I feel comfortable enough to put my Buell aside and ride our softail we are definitely going to come back to Chesters and buy a new bike for my boyfriend. Thank you all at Chesters for the warmth and satisfaction of great Customer Service."

By: Julie Phoenix,AZ

"I want to commend every Chester's employee on on their customer service skill. EVERY time I come in, I am pleasantly greeted by all employees. I use a little test that immediately shows me how to rate customer service. I'll walk in in flip flops and a warmup suit, not typical jeans, boots, etc. Other dealer's employees ignore me. You passed that test long ago. Last weekend, I finished a wonderful 7100 mile rental trip on your Ultra Classic. Pam made the entire rental experience enjoyable. It is the second time I've rented a bike from your dealership and will continue. When it's time to buy, your dealership is the ONLY choice because of your faithfully outstanding customer service. Thank you."

By: Steve Mesa,AZ

" Thank God we bought the extended warranty adding thousands to the price of our Heritage softtail! The 30 plus point inspection did not keep us from haveing mechanical problems on our 1st road trip with less than 500 miles on our bike!! The warranty did pay off! We just didn't expect it to be needed sooo soon!"

By: Anonymous mesa,AZ

"In March 2008, we were 8 people from the Isar Valley Chapter Bavaria in AZ and Chester had ordered the machines. As we are well clothed, and took our machine in reception, began our 3 week tour. After completion and return of the machines, we can only the best and most optimal to the service and the sale, saying the staff at Chester. Since 2011, we again want to do a tour, we will make sure the rental of the HD back there. Sorry, we write in German, but our English is sufficient only for simple entertainment. Way to go, can only be recommended. Greetings from Munich, Germany, and by Lucia Markus"

By: Markus u. Lucia Muenchen,HI

By: Anonymous Chandler,AZ

"I want to thank Richard Hartland for his expertise, Terry Crabtree and Jo Donovan for their patience. Buying my motorcycle was easy, fun and exciting! My real hero, though, is Mike Hargrove. I have wanted a motorcycle for some time but had pretty much convinced myself that at my (mature & unmentionable age) learning to use a clutch was more than I could handle. My husband and I met Mike at bike week and after talking to him I knew he was the one person I felt confident with as an instructor. Once Mike had me riding (about 15 minutes) I was easy for the rest of the sales team. And I shouldn't really say that. I am high resistant to "pushy or agressive sales people." Richard, Jo and Terry were not pushy just knowledgable and professional. Thank you Chesters! Your on site riding school & choice of instructions is brilliant!"

By: Georgann Mesa,AZ

"Was in yesterday to have our bike serviced before we rode home to ontario...but it became WAY MORE then that..it was some WICKED FUN!! Everything from checkin out bikes..buying cloth's,..walking around talking to people(new friends)..rocking out to the tunes..piggin out on burgers..WHAT A DAY!! FRIENDLY FEISTIVE people everywhere..especially the staff!! & oh ya..the bike service was EXCELLENT..we dealt with Dan & Manuel..who were nothing but the best!! Have been coming to Chesters for a couple years now when i'm in AZ..& i GUARANTEE i'll be back!! Thanks...for kickin off our adventure home in SUPer STYLE!! SMILE'in HUGE!! Scott & LiSa Alkins"

By: lisa strathroy,ON

"I jus twant to thank everybody that made it possible for me to purchase my 1st Harley. Jim, my sales person was very patient and worked with me for about 2 months until I was ready. I didnt feel any pressure to buy something I didn't want. Jim is a great sales person and I have all ready recommended him to a friend. Again, thank you for everybody that made is possible for me to get my bike."

By: john chandler,AZ

"My wife and I went on our very first fly and ride in February of 2010. It was a great vacation. Chester's HD was awesome! Cyndy was very helpful. The shuttle service was perfect. They arrived at the airport the same time we did. We were very pleased with the service we received from them. We'd do it all over again. Thanks."

By: Jess Medford,WI

"Bought a 2006 XL 883 from sales associate Roger, he is a great salesperson no pressure what so ever. Also was helped by Lesleigh to purchase a helmet and was fitted with great care. I also attended you skilled rider course, what a great experience. Bravo to Chester's Harley-Davidson. You get a 7 star rating. Art Boujotas"

By: Art Tempe,AZ

"Roger was a wonderful salesman. I would recommend this dealership and salesman to everyone!"

By: Kori Ajo,AZ

"I visited other local H-D dealers (Stubbs, Arrowhead, Hacienda) and finally found Chesters. There just isn't enough room hear to tell you just how terrific they made my buying experience. I was looking to purchase a used 2003 XL1200 for around $4000 dollars but they treated me as if I was ready to drop $30,000 on a new one. And that was after I told them I rode Hondas all my life. GREAT PLACE! Need help with H-D stuff, see Rick Gargano Sr. And thanks for the loan of the helmet so I could get the bike home Rick! I give you guys SIX STARS!"

By: Joseph Phoenix,AZ

"jo donovan went above and beyond for me. I'm thinking about buying a new bike she was very informitive wasn't very pushy as most sales representatves are. So when I'm ready I will buy from her. Thank you and have a merry christmas."

By: matt mesa,AZ

"G'day, My name is Mark Davie, I had the absolute pleasure to rent a Roadking through the Fly & Ride program this past week & I just wanted to say what an outstanding group of people you have working there. I was treated with the utmost respect & courtesy which was so refreshing compared to my local Harley Dealership who shall remain annonymous [Jacox Harley]. I'd like to send out a very special thankyou indeed to Cyndy Romero who was totally awesome. What a special lady she is & whatever it is you guys pay her, it aint enough [no she did not pay me to say this lol]. I cannot say enough about my experience with your dealership & I will not hesitate to recommend your location to anyone. Thankyou for making this trip a memorable one. Respects.. Mark"

By: Mark Mississauga,ON

"Jo was outstanding to work with on my 2009 Electra Glide Classic purchase. Chesters certainly has their act together. There was no pressure and the entire staff was freindly and accomodating. I will definately reccomend Chesters Harley-Davidson to my friends and colleagues. Thank you, Steve"

By: Steve Chandler,AZ

"Hi, Iwould like to thank Flip and the service staff for all the help they gave me on the repair on my bike. they did a great job. thanks again. Bob Knippel "

By: Bob mesa,AZ

"My wife and I bought a 2010 Electraglide UC, evidently the first one for the year out the door. Everyone that helped us made the dreaded purchasing event one to remember with a smile. To sum up our experience, my wife and I actually felt (after talking about it the next day) as if WE were the ONLY people in the store. Yes, there were quite a few others browsing about, but even though they were quickly being helped, we truly felt we were the most important ones there. I'm sure the great staff in the Mesa store makes everyone feel that same way. There is a much closer HD store, Tucson Harley, but the wife and I will make the 2+ hour trip there for bike service and all other major purchases."

By: Jeff Tucson,AZ

"Just a short note on my Fly and ride experience at Chester's. This was my 5th Fly and Ride (Seattle, Miami, Orlando) and your dealership handled the experience the best yet. I was impressed with the driver from the airport calling about 5 min after we got off the airplane and was waiting at the door when we arrived. What a great airport service that you have!! When we arrived at the dealership, Teresa and Cyndy were very pleasant to deal with and it was obvious that they enjoyed what they do. With it being 119 degrees when we turned the bikes in after our 5 days around AZ, NM, CO and UT we were looking a little rough and yes, there was Teresa with a big smile and some cold water! Thanks for the service and we will see you soon! Phil"

By: Phil Bloomington,IL

"Impressive staff. Very courteous and professional. Special thanks to Jo for all her help"

By: Anthony Superior,AZ

"I am very well satisfied with Chester`s dealership and the personel , everyone is very friendly and has the knowledge of the merchandise !"

By: Barry Queen Creek,AZ

"I was traveling across the west and had a engine light come on. I contacted your dealership and you took me in as soon as I rolled up to the door.I had my fluids changed,problem diagnosed and reset,bike went over and out the door in a few hours. Now thats service on the road!"

By: Fritz Cleveland,OH

"Its nice to shop at a place where customer service is top notch!"

By: Chris Queen Creek,AZ

"I picked up a 1200 custom for my wife back in november,great bike ,great deal too! T worked real hard to fix us up,everyone at the dealership was great. thanks! scot &sarah bradford"

By: scot claypool,AZ

"Chester's . . . what a great place! Now that my kids are finally grown up and on their own, I bought my '08 Anniversary Edition Ultra "the durcell" from "T" back in October. I had checked out a few other Valley Harley dealers before getting a call from Chester's and there is a big difference in the way the sales staff treat you. Let me tell you if your shopping for an Harley check with "T" or one of her assoaciates first. My Ultra is a lot of bike to handle safely so since October I've participated in 2 of the MSF courses; Skills Practice & Skills Plus Riders Course thru Chesters, thank you again to Mark and the coaches Mike & Mike (not the guys on ESPN). Also numerous visits to the very helpful Parts Counter, go there and you'll find out first hand you don't always have to be buying something to get first rate answers to your questions and/or parts problems. You can tell these guys love their jobs by there attitude. I have to say the Service Dept is equally as heipful, I've had a few issues and items installed which needed "authorized HD Techs" due to warranty issue and maybe my skill level. If you can I'd recommend waiting for the service work rather than just dropping your bike off because the staff at Chester's always makes you feel at home in the store and let's face it, there's all those new and used Harleys to look at, custom parts to check out, and so much more along with the free hot coffee and bottled ice water. Thanks again to everyone at Chester's Harley Davidson (& Indian). NOw the All American Motorcycles Shop. - Rob F. (native Arizonan)"

By: Rob Mesa,AR

"From the time I walked into your dealership, until the time I left with my new bike, I found it to be an absolute enjoyable experience. I dealt with Richard & Chris while I was there. Both were extremely professional & great to work with. Upon delivery, Richard went over all of the ins & outs of my new bike. Since this is my first Harley, he took a little more time to go over the differences between this one & the one I traded in. As I was ready to leave, Richard told me to stop back any time since I’m a part of the family now. That is how the entire time felt & I must say, I was quite impressed with my overall experience and would not hesitate to recommend you to my friends."

By: Mike Apache Junction,AZ

"I'd like to thank the entire Chester's HD crew for a great experience. Richard took great care of me. He explained things thouroughly and patiently. When my wife came in with me he explained the same things to her thouroughly and patiently. He provided excellent service from my first visit to the day I took my new Road King home. On the nights he wasn't there Kristen stepped in to provide the same excellent service. Additional thanks to Jay, Chris, Nick, the ladies in the Motorclothes Dept, the parts and accessories guys, the service guys, the receptionists, and the porters. I wish I could remember everyone's name so I could thank them all personally. Mr. Chester, you have a staff to be proud of."

By: Mal Mesa,AZ

"I would like to THANK YOU for one of the BEST Harley Dealer experiences!!! I have been across Canada & the US..stopping at several HD dealers & I have to tell you that you Guys at Chester's "KICKED IT"!! Your staff was EXTREMELY friendly (esp. Karla & Janice) Your store was loaded with cool stuff,having a huge amount of "Clearance" items :, good display of new & used bikes..AND FREE Frikin DIP DOTS!!! ..who does that??!! ONLY at Chester's!!! I was back 4 times during my 2 week stay (spent my last dollar there)..AND will definetely be back again next year!!! HornZ UP to ALL of You at Chester's HD!!!! liSa Alkins CanaDa"

By: lisa Strathroy,ON

"Excellent job by the whole staff. "

By: Christopher D Tempe,AZ

"I had set up a Fly and Ride. When I arrived the bike was clean, full of gas and ready to go. The bike ran fantastic and as usual I was running late when it was time to return and catch my flight. They were able to get the bike checked in and me on my way in less than 10 minutes. They KNOW how to Run a dealership Tom Tierney "

By: Tom Kings Park,NY

"My expierance with chesters hd was extremely breathtaking to say the least.The no-pressure approach that the sales team at chesters hd provides was the perfect way to start my journey.Their salesman Jay stickle leaves me at a loss for words.He has a true passion for customer satisfaction & it shows.He made me feel as I was buying a bike from a good friend,he made sure that I was comfortable in every aspect! Buying a harley has been something i dreamed about since age 5.determination has made my dream a reality,but your team at chesters was the other reason.You've made a friend for life! sincerely Aaron M. "

By: Aaron Mesa,AZ

"From the time we walked in to "look around" until Rocco delivered the bike to my door, we've never had so much fun spending money! Everyone at Chester's was extremely friendly and helpful. Richard addressed all my inquiries with a professional and informed attitude. We were treated like family and felt totally at ease. I am recommending Chester's to everyone. We look forward to spending time just hanging out or participating in the many events that Chester's sponsors. I love my new Harley, thank you to everyone at Chester's!"

By: Ricky Mesa,AZ

"I just had a 20,000 mile service done on my 2004 road king classic and Matt was my service advisor, he was very helpfull to me and I feel 100% safe on my bike because of you excellent service people also Linda picked me up on time in the shuttle van and is a very plesant person to be around. Thank you for your services and I will always bring my bike to Chesters as you can see if you check my service history. Joe Dunbar"

By: Joe chandler,AZ

"I came to Chester's to buy a new bike on the advice of a friend and I am glad I did. My friend introduced me to sales associate Jay and he was great. He was not pushy and was great to work with. After speaking to him for a moment Jay took me to see an Electra Glide Std. We then looked at a dozen other bikes including used ones. I ended up buying that Electra Glide and I love it. Somehow Jay knew that bike was right for me before I did. The rest of the buying experience was great as well. You guys are top notch. Far above the other HD dealers in this area. "

By: Dean mesa,AZ

"Grate job Guys!"

By: Gregory Glendale,AZ

"I had a problem with the windshield on my 2007 RoadGlide a few weeks ago. I called my service advisor, Mike Cole and he invited me to come over immediately to get it fixed. Even though the power was out in the store, it was attended to and I left within an hour. I am very impressed with the service at Chester's and will continue to bring my bike only to you for maintainence/service. Also, thanks to Flip for making sure that everything was done right."

By: Marshall Gilbert,AZ

"Bought the bike almost sight unseen from Chester's. Ron did a fantastic job getting the bike up to Idaho for us. Delivery driver was great, called and kept me informed of his progress, and met me when he said he would. We love the bike and couldn't be happier. Also kudo's to Grand Teton Harley in Idaho Falls for their help. Thanks again, Mark and Brenda Faure Bozeman, MT"

By: Mark Bozeman,MT

"There was a girl at the rental counter who was GREAT! Her name was Cindy and she was so sweet and helpful. I go to Harley expecting great bikes but I never expected the great customer service I received from Cindy. Thank you!"

By: Anonymous Mesa,AZ

"My experience at Chester's HD over Easter weekend was definitely two thumbs up! Jay and Cathy were awesome in helping me get my '06 Sportster, even though we never really met face-to-face until I came down the "hill" to pick up my new bike. I also really enjoyed meeting everyone else in the other departments. You all definitely take care of your customers! "

By: Lea Flagstaff,AZ

"Jay in sales and Kathy in finance are the best in the business. "

By: Russell Casa Grande,AZ

"My experience with Chester's over the last five months has been excellent. What I was promised 98% turned out the first visit and the other 2% that needed corrected was taken care of with no questions. I rate Chesters 100% and have refered other riders to experience the relationship the dealership offers. George Briani"

By: George Fountain Hills,AZ

"I have to say, My Wife and I were excited to get our new Fatboy. The service and hospitality exceeded my expectations through out our whole experience.I found that we were not just "buying a bike", but that we had a memorable and wonderful experience. The Motor Clothes staff, Accessories, Service and General staff were very friendly and proffesional, and answered all our questions with pleasure. Our Sales Associate was Bill. Bill is a wonderful person, eager to assist in all avenues. Bill was very helpful and patient with all of our questions, and did everything to go above and beyond. I am absolutely stoked, to have an awsome harley davidson dealer in the neighborhood that is great to stop in at just to say hi. I am going to share my experience with all my friends, family, and co-workers. I feel that they should all know, that there is a place that you can go to see friendly people, that care to go the extra mile. Thanks again. See you on the road. "

By: Michael Mesa,AZ

"My Lady and I were at another dealership- and came over to Chesters- On our arrival,we were approached by some people from HOG and a Lady from LOH...these people are first rate- very friendly- we live far away,but will get over to the East Valley to participate in some of the activities."

By: Dennis Goodyear,CO

"We have made several Fly&Ride rentals at different dealerships in the US, but none has matched Chester's. Their professional and very corteous people make Chester's an outstanding experience. In 2007 we had the (bad) idea of renting at a dealership in Colorado where they happened to miss the tires' condition before renting. After a week we discovered that the rear tire had no tread left, so we stopped at Chester's where we had rented in the last years. Immediately they understood the situation and changed the tire at no cost and with no hassle (Fly&Ride). In particular, Kelly Murphy was the man who took care of us all the time in a wonderful way: he even fixed a nearby motel for the night while the tire was changed. Thanks to him and the other people at Chester's we could continue our vacation without trouble. No need to say that our next Fly&Ride rental will be at Chester's, the best dealership we have seen!"

By: Daniel & Elna Milan, Italy,XX

"this i my second bike from chesters.I have never had a better time buying a bike.thanks"

By: chris glendale,AZ

"The "Chesters Experience" in the purchase of our Heritage was and still is, absolutley 5 star and more. Michael was very courteous and professional and made or experience something we will always remember. Chesters continues to be the top of the Dealerships due the the 5 Star rating in all departments. When you join the Harley Family with Chesters. you are forever part of a great tradition. David & Darnise - Mesa AZ."

By: David & Darnise Mesa,AZ

"Unlike other dealerships and car dealerships, this was one of the most pleasureable experiences. You really make your customers feel like family, even though I have always made it a policy not to deal with family, this was great. I can't wait for the work to be done on my ride, so I can feel the road again. This is my first HD, previously I rode Goldwings, but figured I would step up to the premier, and I can tell I choose the correct dealership. Can't wait until the new facility is finished!!! What a ride, what a family!!!"

By: Tim Phoenix,AZ

"We met Jason socially away from his job at Chester's HD. We were very impressed with his whole demeanor. He was very sociable, eager to listen and talk about our new 2007 FLHT bike problems. Our 2007 FLHT gas gauge was not working right and the needle kept jumping all around the place. Jason suggested we bring the bike in and he would personally ensure it was thoroughly checked out and corrected even though we did not buy our bike from Chester's. We brought our bike in several days later to have the gas gauge checked out (which Jason told us was under warranty) and through discussion with Jason decided to add the race tuner, Screaming Eagle pipes and upgraded airflow system. Jason is truly an asset to Chester's HD. He shows genuine interest in his customers and their bikes and is not pushy to get you to buy anything. We ended up doing so because of his excellent communication skills and superior customer service. We will continue to give our loyalty to Chester's because of him and his service to us. He should be recognized by his supervisors for the excellent job he does!"

By: Joan Mesa,AZ

"On this eventful day I had every intention of test driving and buying a new Chevrolet Corvette Z06. As I neared Chester’s I decided to stop in and grab a gawk at the new 2008 Harleys. Well it didn’t take Chris Farney long to mosey on over and figure out that I was getting all worked-up over the 2008 silver and red Screamin Eagle Ultra Classic in the center of the show room. Time rolled by. Paperwork details were handled and One could have seen my grin from the north side of Country Club Street as I rolled away from Chester’s. The staff at Chester’s is very professional and customer sensitive. I’ll be returning for service and assorted Harley stuff. Can’t see getting more chrome to festoon the Screamin Eagle. The Harley factory has tastefully placed chrome everywhere chrome should go. Early in the morning on the following Saturday after my purchase, I pulled up to a stoplight in Scottsdale. On my right a drop dead gorgeous brunette comes to a stop driving , you guessed it, 2007 Corvette Z06. She rolled down her window and complimented me on my taste in motorcycles. I returned the compliment about her vehicle. The light turned green and the Scottsdale Police officer behind us saw his opportunity to issue double speeding citations vanish as the Screamin Eagle and the Z06 leisurely pulled away on the green light. "

By: Leonard Phoenix,AZ

"I WAS WONDERING IF YOU HAVE ANY ELECTRIC GLIDE CLASSICS IN THE PEWETER PEARL COLOR OR A 2008 ELECTRIC GLIDE CLASSIC IN THE CRIMSON RED AN FOR ABOUT 18000.00 OR SO. MY NAME IS TOBY."

By: CRAIG MESA,AZ

"My purchase of a new FLHX was an outstanding experience. Jay Stickle and the rest of the staff made the purchase painless. Since my last new bike was a 1977 FXE I expected the usual "car dealer" type of experience. I was wrong, Jay did a really great job of answering questions and handling the deal in a professional manner. Thanks again, B. Winn"

By: Anonymous ,XX

"Very friendly, informed staff. Will recommend to all my friends."

By: Gary Mesa,AZ

"Thanks for making my first NEW harley purchase a great experience. I felt like I got a great deal on my new bike and I LOVE IT! In less than a week, I already have 500 miles on it! Thanks so much"

By: Renee Chandler,AZ

"Overall, my experience at Chesters Hd has been a walk in the Park!!! A great salesman, Jimmy Stickle, has made the process of buying not one but two bikes an extremely pleasant experience. Look foreward to continuing a very good relationship well into the future. George Aelvoet"

By: George Mesa,AZ

"I wanted to let you know about the great customer service I recieved from Gina Geddes. Warranty work often takes a back seat to the "paying" customer at most shops, or at least that has been my experience. Gina made me feel that my work request was just as important to her as anyone else's work was. She treated me with courtesy and professionalism and my bike was repaired and ready to be picked up when she promised it. Her cheerful attitude and genuine concern for customer service is becoming an all too rare of a commodity in todays business world. Gina is to be commended. Please be sure Chris, Debbie and E.B. get a copy of this; she deserves the recognition!"

By: Steve Mesa,AZ

"I purchased my first bike from Chester's in September of 2006. Since then I have moved to Atlanta, Georgia for a job change. Before I left AZ, Kelly Murphy told me that if I ever wanted to buy another bike I should call him and he would have it delivered to GA. Well....I didn't listen and what a mistake I made. I bought anothe bike, an Ultra Classic, from Earl Smalls in Marietta, GA in March 2007. I have to say it was the absolute opposite experience from working with the great team at Chesters. The guys at Earl Small were unprofessional and horrible to work with. Had we not been so far along in the deal, I would have walked out. The team at Chesters in Mesa is the real deal. You fully understand the value and importance of customer service and satisfaction. You should all be proud of how you treat customers and run your dealership. No matter where I live, any Harley I buy in the future will be from Chesters. Great job guys!!!"

By: Ted Alpharetta,GA

"I went to another Harley Dealership in the state, and had one of the worst experiences with pressure sales. A friend recommended Chesters after the experience and I am glad they did. Kelly Murphy was a person who cared about what my first experience was going to be on my first Harley, and made sure that the bike I bought fit me and my personality. He was able to keep my purchase within the guidelines I gave him(ok maybe a dollar or two more), but saved me over 5000 dollars on what the other dealership was charging, and kept me from being in the dog house with the old lady. I bought the bike last week, and can't get off of it(it is bike week here in AZ). Thanks Kelly and to all the hard working people at Chesters...you have a customer for life, and I would recommend you to any person wanting to get a Harley. "

By: Michael Tempe,AZ

"i didn't rate service or parts because i haven't experienced those department yet, i did however meet personal from those departments and look foward to doing busness with both. I would like to thank my salesmen Jay for treating me like his only customer, i spoke with him on and off over a two week period and when he called me about the bike that i ended up buying he told me he had found my bike. He knew i lived in Casa Grande and didn't want to wast my time driving down several times to look at bikes so when he called i was pretty sure he had found the one for me. The whole Chester experience was great! I look foward to seeing all of you soon and often. This is my first Harley and it fulfills a dream i've had for a very long time, so thank all of you very much."

By: george casa grande,AZ

"We went to Chester's, after doing a lot of looking around at other local Harley dealerships, because of Kelly Murphy. On our very first visit, Kelly approached us right away and answered all of our questions honestly and professionally. He made us feel welcome and comfortable, something we didn't quite experience with the other dealerships. When we were ready to make our purchase, we had no doubts of going straight to Kelly. He welcomed us again like we were old friends. We told him what we wanted and how much we wanted to spend. He instantly went to work on the details according to OUR wants and never pressured us otherwise. He was confident and consistant during the whole experience, which in our experience is a rare thing to find in someone. After our purchase, we had the oppurtunity to meet some of the other staff members and found that those same qualities are found throughout the dealership. We will definately recommend Chester's to anyone who inquires!!"

By: Paul and Emmy Mesa,AZ

"Purchased a Brand New 2007 Softail Deluxe. All my questions and concerns were addressed in a curteous and professional manner and I was very happy when I took delivery. I've been back quite a few times and every visit is the same. Nothing but GREAT SERVICE. Thanks for all your Help KEEP IT UP!!!"

By: Paul mesa,AZ

"I was treated like a king when I went into Chesters. I have never been treated so well when making a purchase before. Thank You to all the employees at Chesters!!"

By: Aaron Mesa,AZ

"From the moment I walked in to Chester's I was impressed with the dealership. I was just shopping for an estimate on what I wanted to buy. There are multiple dealerships in the valley now and I hadn't made up my mind as to which of 3 models I wanted. I have to say that my Sales Rep. Chris Farney was the major factor in my purchase at Chester's. He was very knowledgeable, listened to what I wanted and needed. His no pressure presentation, setting me up with test rides to ensure my choice was truly what I wanted and helpfulness in completing the deal. I have been "sold" on H-D products for over 30 years. This Rep. sold me on his dealership! And I must say everyone at Chester's and the courteous, professional, friendly atmosphere has proven this dealership to to be the right choice. I have 1500 miles on this machine now and I am extremely happy with it. Thanks to all of you at Chester's H-D. "

By: Ray Mesa,AZ

"My wife & I just did a Fly&Ride from your dealership last week-our very first Fly&Ride, and I wanted to tell you what a great experience it was-Linda the shuttle driver is worth her weight in gold to you she is a great"FIRST IMPRESSION" The bike was ready on time and everything went off without a hitch. We were very impressed with the merchandize selection in the showroom and brought home looks of goodies! Thank you Chester's for all your help with a very memerable vacation! Merry Christmas to your entire gang. "

By: John Seminole,HI

"Overall my experience with the Chester's staff was awesome! They were extremely friendly and helpful. Made me feel like part of the family. We were so impressed I bought one for my wife and my roommate bought one also within a week of each other."

By: Robert mesa,AZ

"I looked all over the southwest, and your price for a new Road King was in my budget.Kelly Murphy , your sales rep., was a pleasure to work with. He's friendly, knows his stuff and didn't lead me on or pressure me with stuff I wasn't interested in. I had a great time at your store on Sat., when my wife and I came up to get the bike, lots of bikes, and a lot of people having fun with them. We were treated great, and I'm looking forward to visiting again soon. "

By: Dave Tucson,AZ

"Please accept this short note of thanks for your support of my soldiers and I during our recent visit to Arizona. Being able to ride the Arizona countryside for two days was awesome and something we will not soon forget.

Please accept two tokens of our thanks. The 103RD Field Artillery Brigade's 2004 Holiday ornament that was sold by the family group when we were all in Iraq in 2004-2005. The plastic case was one of my command coins for the unit I commanded in Iraq.

These coins are given out as tokens of appreciation for excellence and Chester's Harley-Davidson have displayed these qualities during our visit.

If you ever make it up the Rhode Island way, drop us a line and we'll all go for a ride!

Sincerely,
Major Christian M. Neary
Commander
Alpha Battery, 1-103D FA
39th Brigade Combat Team
1st Calvary Division"

By: Major Christian M. Neary ,RI

"I would recommend another non Harley-Davidson owner to look at Harley-Davidson and I would recommend Chester's Harley-Davidson to them. They made it fun. "

By: ,AZ

"Glad to find an honest salesperson and a dealership willing to sell at MSRP without playing other games. "

By: Anonymous ,AZ

"It was a fantastic experience at Chester's Harley. Extremely professional, very knowledgeable about the bikes, the accessories and the maintenance. "

By: Anonymous ,AZ

"Nice family owned dealership!"

By: Anonymous ,AZ

"My sales experience at Chester's was the most pleasurable, exciting, fun and I enjoyed being there. I have already pointed out to a few friends that when they are ready for a new bike, drive or ride to Chester's Harley-Davidson becuase all of the staff and the appearance of the dealership is well worth the trip!"

By: Anonymous ,AZ

"Great dealership and sales staff. Treatment with respect with no regards to race. "

By: Anonymous ,AZ

"I would definietly recommend this dealership. Thank you for making my first Harley-Davidson motorcycle experience a memorable and pleasant one. "

By: Anonymous ,AZ

"Very happy with the personnel and facilities at the dealership. "

By: Anonymous ,AZ

"Just wanted to thank you for the excellent service last Friday when we rented a Classic from you. Except for the heat we really enjoyed the ride up to Payson for lunch. Such beautiful country!! Currently here in Muncie, IN it is in the low 70's so it should be a beautiful evening for a ride. On our next trip to Phoenix, I will get ahold of you again, maybe for a trip to Sedona. Thanks again, John. "

By: John Muncie,IN

"My Sales person was Chris. His overall attitude and customer service approach is what sold me on this transaction."

By: Anonymous ,AZ

"Flip made it an exciting adventure that I know will continue with our new H-D. We feel like we are a part of the H-D family. "

By: Anonymous ,AZ

harley davidson service dept offering world class service on all Harley davidson motorcycles. Regular service on your harley davidson will keep motorcycle operating at peak performance. With more than 20 specific check points on your harley davidson motorcycle from front tire to tail pipe, chester's harley davidson premium service department knows best how to serviceyour motorcycle using factory approved methods and equipent. fly and ride dealership in arizona

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